About Serfinco

Serfinco is a private financial institution founded in Lima, Peru in 2011 that offers its customers fixed competitive rates and flexible loan terms, delivered directly to the borrower’s bank account.
The company has relied on LenderDoor to support the origination of their loans. By using our highly configurable sofware, Serfinco approves applications within minutes and achieves higher employee productivity.

Innovating with Technology

Serfinco and LenderDoor first started this journey with an assessment of the client’s needs and painpoints. After discussing with stakeholders and analyzing their current situation, it was concluded that the implementation of a new system was critical to maintain a competitive advantage in this fast-moving loan market.

The main expectations were to speed up the loan approval process, reduce the conventional paperwork and automate many tasks of their workflow such as the identity verification, credit scoring and document handling.

Implementation Benefits

Serfinco determined that moving to the cloud was the best way to improve efficiency. After a thorough analysis, the LenderDoor team began migrating several important applications to the AWS Cloud. Our Team worked closely with Serfinco's IT professionals who played an important role in the migration providing the guidance required to accelerate the migration.

The benefits achieved by Serfinco are:

• Serfinco can now quickly scale up additional compute capacity with less cost and IT overhead than by adding to its own data center assets
• Increased of credit applications by 30%
• Increased productivity by enabling employees to access the software anytime, anywhere and from any device
• Highly configurable business rules
• Better user experience providing a single-point of access to all the resources loan originators require
• Secured access to the cloud platform following Amazon Web Services best practices
• Employees get instant credit reports and scores from bureaus